Quote:
Originally Posted by GAHDOOSH
The online program they give us (dealers) for activation doesn't let us select how many months the trial is for. The issue is on XM's end by not marking the 2016 Camaro VIN numbers for 12 month trials as they should be once entered into their system. There is no way for me to add a 12 month trial to a car without getting on the phone and calling them myself (which I have had to do twice now).
Pleasssse don't blame your dealer/salesman, its a new offer and XM should be able to sort it out with your dealership.
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Thing is we buy the car from the dealer. That's who we pay our money to. XM blaming GM, GM blaming XM, the dealers blaming XM..... if I bring the car to you because the alternator dies, and the alternator is made by Denso, you don't tell me to call Denso do you? No, you fix it there.
It should not be such a hassle. Fact is every dealer with every Camaro should be verifying in writing from XM that every Camaro they sell comes with 12 months of free sat radio. And if not the dealers need to get it right BEFORE they hand the keys to the car over to the new owners..... the new owners should be driving away from the dealer with 12 months of XM without even knowing this debacle is on going.