Quote:
Originally Posted by Medic701
You can also go to GM chat and they will tell you the status of your car until you finalize the paperwork, or you can ask Becky nicely.
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I have checked with Becky that is how I know what status I'm currently at. Chevy Chat is worthless and they just tell me I'm awaiting transport which I don't think is true. Chevy Chat is so dumb I had to tell them I'm waiting for a train. They didn't even know if my car is transported by train or car because they stated they didn't have access to that information.
I think I'm going to have my salesman call the DBC if I have no status changes/update movement by the time I get back from Vegas after the Super Bowl. GM is terrible with customer service issues in relation to people that order cars from them. I will never order another GM product again.
Back in 2004 when I ordered my SRT from Dodge, Dodge customer service was a 1000 times better than GM. GM could learn a bunch from Dodge when it comes to customer service/public relations in regards to customers that order vehicles from them. I guess if I ever buy another Camaro or Corvette it will not be a special order. FWIW my dealer has not been a problem and has done a great job with any request or question I have had. GM's corporate side of things is a f**king joke and I would be embarrassed if I had any connection to GM's corporate side.
All right rant is almost over. I really don't care if I'm in quality control hold I just wish someone from Chevy with some balls would tell me that and stop feeding me BS. Chevy is treating some of their customers like they are really dumb but in reality most of us Camaro owners know more about the car and the ordering process than Chevy employees know. This is mostly due to the fantastic and knowledgeable people on this forum.
Okay rant over