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I ordered a '73 Monte Carlo (I was 19 then), a '78 Buick Regal Turbo, and a '94 Caprice w/LT1. No problems then, and customer service back then probably wasn't what it is now. The Regal did lack some small item that I was able get through the parts department and install myself; and it came with Firestone tires, and my father (who worked for Goodyear) went ballistic because the dealer charged $30 to swap tires with another vehicle. In the dealer's defense, he did have to pull a mechanic off a job and pay him to do this task. When I went to pick up the Caprice, several other people were looking at it and not any of the other Caprices on the lot. "Sorry, that's mine!"
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