Quote:
Originally Posted by SSport16
Unfortunately GM is not going to change that, at least not in the near furture. I own a 2012 Cadillac SRX and never get an special treatment, not looking for it, but most of the time when I bring it in for service they send me over to the Chevy/Buick side. I agree though, the Camaro is essentially creeping into Corvette territory, looks like the Corvette will be moved up even further for the C8, essentially to truly compete with a lot of the other vehicles that it blows out of the water. Corvettes at my dealer are just mixed in with the Sonics, Equinoxs, Sparks, etc. as far as in the service and even the showrooms/sales floor.
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At least you see my point. Thank you.
I really believe Chevy dealers need to separate Camaro and Corvette from the rest. Have dedicated sales staff for only those cars, in a separate part of the showroom, and dedicated service staff for those cars. It's not just the price either - they're genuine performance cars that your average, typical Chevy customer isn't interested in..... At least not seriously enough to actually buy one.
I see no reason to have to deal with a salesman who does Malibu and Cruze sales for most of his/her day.
Most Camaro and Corvette customers know more about the car they're looking at than most salespeople anyway. They need enthusiasts selling these cars.
Believe me if just one Chevy dealer in the Cleveland area did this I would buy my Camaro from them even if I could get a "better deal" elsewhere. Excusive customer service and support is that important to me that I've committed $40k of my own money to this.