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Not a Chevrolet dealer!
Seriously, there are dealers who will not pre order. In some cases, Kerbecks comes to mind, they have so many retail sold Corvette orders and the Corvette often has so many constraints, that it is easier for them and better for the buyer if an order is entered that will pass all pertinent constraints that that is how they do it.
But 3096 of the 3100 Chevrolet franchised dealers do not have so many retail sold customers standing in line to order that they need to take such measures.
Not an answer because I have no idea who the dealer you ask about is but simply a suggestion as to why.
Laborsmith
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