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There is a possibility that the guy in the R/T was pulled over, determined not to be the perp, and let go. Then they somehow found the real guy later.
That would explain the cops complete disinterest in seeing the video.
Not likely, but it is a possibility.
In the much more likely case that they have the wrong guy, I might try calling back the supervisor and explaining since your evidence is 100% irrefutable it would probably be better for him to view it sooner rather than later.
It is mind boggling how in today's reality of completely instantaneous, worldwide media someone thinks they can ignore something like this and it will just go away.
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