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Old 07-16-2014, 02:02 PM   #8
RJT Impala
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Drives: '12 2LT/RS, IBM; '20 Traverse Prem
Join Date: Oct 2011
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Posts: 893
Owner's manuals do not always have the correct information.

I checked my owner's manual for my 2014 Malibu 2 LTZ (2.0 liter turbo); manual specified 7 qts of oil. I always purchase and provide my own oil (Mobil 1), even when having dealer perform the service. Took 7 qts, they changed the oil, and they delivered 2 qts back. Said the shop manuals only specified 5 qts. Service manager, technician and shop foreman all participated in an oil level check; engine was right at the full mark. I queried online customer service rep regarding appropriate oil capacity; their response, after checking with engineers: Owner's manual has the wrong information published!

I haven't added any oil and it still sits at "full" mark. Next oil change I will do myself and measure quantity drained. I don't trust owner's manual nor the shop manuals now!
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