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Old 02-01-2014, 11:53 AM   #17
Number 3
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Drives: '19 XT4 2.0T & '22 VW Atlas 2.0T
Join Date: Dec 2008
Location: Illinois
Posts: 12,310
Quote:
Originally Posted by hopin to cash View Post
They told they would fix the scratch...

Question is; do I really want this particular truck that has less than 50 miles on it with a 3" scratch down to the bare metal and wouldn't start 2 out of the first 3 times I tried?

Again nothing against the dealer at this point as they still have not replied to my ultimatum (yes or no) on my request for a new truck just not this one.
The answer is no, if you get a choice.

But realistically if they are willing to make it good and fix the starting issue you have no more risk than getting another truck.

Yes, I would like it to be perfect too. But you can look at it this way, it is now "pre disastered" so to speak. You are likely to get a scratch or ding on a pick up if you use it for anything and this repair is on the dealer.

The starting issue should be nothing more than a bad part. Replaced and it's no different than getting a different truck.

If the dealer is offering, take it. If not the trouble to get a new one will be tough. In the lemon laws I'm aware of you aren't even close to qualifying. You need 3 trips to the dealer for the same repair (not 3 incidents of the failure). The dealer gets 3 strikes. There is also a "days out of service" for the same problem. You have to at least let them try to fix it.

So I agree, it sucks, I wouldn't be happy. But let them fix it and in a month you'll be happy in your new truck.

If it re occurs, then another story.
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