My wife has a 2011 Malibu 1LT that a deer jumped out in front of her. She swerved and missed the deer, but lightly rubbed the guard rail.
So, the damage was very light along the passenger side, more paint repair than sheet metal work, and I assumed that this would be an easy fix at the Chevy dealer.
I went to pick up her car last Thursday and the quality of craftsmanship was much lower than expected. I verbalized my dissatisfaction for the resulting work and the shop manager asked me to leave the car for another week. Today we go to get my wife's Malibu (Great car! We love it!) And they have done much better, but all is not well yet.
At the center door edges, there are pores or bubbles that have broken the surface of the clear coat. There are still some runs in the side of the front bumper.
The runs bother me less than the porosity in the clear coat (that is designed to provide the environmental barrier to the atmospheric elements). I don't feel that this paint application will meet that task over the long term.
Now, i'm feeling as if I'm a nit picking jerk. Please tell me if I need to shut up and say thank you, or push back against work that is lower quality than I had anticipated from a GM dealership body Shop.
Door edges with bubbles that are open to the surface on the rear of the front door and the front of the rear door.
And this is the right side of the front bumper, wheel well arch in front if the front tire.
I know that my car has 30,000 miles, and it's almost 2 years old, but I wax it and keep the paint washed, sealed with glaze and waxed with Carnuba regularly.... And even if it's not a new Cadillac, it's the best I can do!
Am I being unreasonable? How about one of you GM customer service reps that float around on here, what is your opinion?
Car is being worked at by Wright Chevrolet in Ambridge, Pennsylvania.
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