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Yes I can vouch that FedEx does indeed suck. They misdelivered a $700 camera to a wrong house and failed to retrieve it...so that started a whole claim process. Having worked at UPS I can say that they are MUCH better than FedEx, so I'd ship with them whenever possible and I mean the shipping costs are practically the same. I worked on the belt where you take the packages and load them onto the delievery trucks, so I can also tell you that not all packages get treated with TLC. You can imagine loading 4 trucks at once each with hundreds of boxes on them, unfortunately sometimes people just throw the packages on the floor, epecially if its a bulk order like wheels (multiple packages of the same thing or 1 big heavy package) either way the wheels would fall under this and are a PITA so I wouldnt be surprised if the loader dropped em or threw them on the ground either by accident or in a rush. If you can show where there's damaging to the packaging, then you can make a case against FedEx and hopefully they will reinburse you for the wheel or wheels that were damaged.
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