Thread: OnStar Rant
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Old 02-01-2012, 11:27 AM   #21
wise
 
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Drives: 1SS/1LE
Join Date: May 2009
Location: Texas
Posts: 388
Onstar is annoying and their salespeople are even worse.

This happened to me in December. I thought my radio malfunctioned until the long, silent pause ended with an Onstar advertisement. I turned my volume down until the message was over and didn't really think much of it...

About a week later, one of my coworkers informs me I have a call on hold. I answer and it's an Onstar rep... I never gave my work number to anyone at the dealership, and I did not put it on any paperwork. After politely telling the sales-rep several times that I am not interested in any further subscription with Onstar, he then began asking what I would do in the event of a car accident or if my car were stolen. I requested that my Onstar subscription and link to my vehicle be terminated, and also requested no further contact from Onstar. He informed me he could not do that and started his salespitch again. I hung up and never got a call from them again. My subscription ended January 20.

OP, I understand your frustration. I should have asked to speak with a supervisor, but I was trying to keep the call as short as possible since I was at work.
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