Deja-vue.
Not the dreaded cr battle.
I'm a cr subscriber. They send me a paper to fill out re all kinds of products.
I tell them..Yes, my new Dell did need service. Yes, it was done well.
And so on, and so on.
They do look at say a 2007 blank car, and may say, the 2007 was good, so the 2008 should be too. That's the ONLY mistake they made.
The reliability survey is simple facts reported by OWNERS.
About cars, about washing machines, etc, etc.
