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The screenshot shows that you have purchased 4 credits for an E80A controller, but you're trying to flash an E92. I'm not sure HP Tuners will allow using credits across these... unfortunately their licensing constructs are very restrictive, for example, I wasn't able to transfer my credits from my tuner's MPVI to mine, they simply don't allow that, I had to buy them again to be able to tune my car :/
I'd try to contact their support and explain that I want to write an E92 but my credits aren't for that controller, I've never used them, and they may be able/willing to amend the license.
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2018 Camaro 2SS — G7E MX0 NPP F55 IO6
735 rwhp | 665 rwtq
Magnuson TVS 2300 80mm pulley | Kooks 1 7/8" LT headers | JRE smooth idle Terminator cam | LT4 FS & injectors | TSP forged pistons & rods
JMS PowerMAX | DSX flex fuel kit | Roto-Fab CAI | Soler 95mm LT5 TB | 1LE wheels | 1LE brakes | BMR rear cradle lockout | JRE custom tune
1100 - 1/30/18 | 2000 - 1/31/18
3000 - 2/06/18 TPW 2/26/18
3400 - 2/19/18 | 3800 - 2/26/18
4300 - 2/27/18 | 4B00 - 3/01/18
4200 - 3/05/18 | 4800 - 3/14/18
5000 - 3/16/18 | 6000 - 3/19/18
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