Quote:
Originally Posted by The Maverick
I have seen you post this a few times now and am hoping to make a constructive suggestion that may aid the strength of your overall complaint.
Not to discount your problem and your attempts to get GM to do the right thing, but there seems to be a reasonable possibility you are overlooking here. The software update is supposed to identify a symptom of the lockup issue approximately 10k miles before a lockup occurs.
If we consider installation of the software update on a hypothetical vehicle that definitely is going to experience the problem in the next 3k miles, then all that seems to mean is that the software will immediately set a check engine condition upon install.
Now to test that theory we'd have to install the software on that hypothetical "within 3k of failure" vehicle to see if the trouble light indeed triggers. So who knows the answer. I am not saying it would work, but at the same time it is perhaps a reasonable GM rebuttal to your point, and it is one of your points that does not seem central to your overall claim.
Since there is a logical weakness in this particular point of your argument, you might want to consider dropping it in favor of what may be your stronger points.
Best of luck with the continued fight!
|
It does not just set check engine condition, it locks the transmission to 5th gear to prevent the wheel lock issue. IF it can predict the issue occuring when there are testimony of vehicles ranging with wheel lock issue from 3000 miles to 120,000 miles. That indicates a new car can wheel lock at low mileage even sub 10,000 miles according to the suggested evidence. This doesn't make logical sense now does it? I am pretty sure it is a plaecebo thing GM has implemented to push people out of warranty who do not have the issue yet, then they deny coverage and force the consumer to pay for repair when it does happen. Again, remember, the 150,000 mile 15 year warranty only covers the valve body, NOT if damage has already occurred to the transmission as a result of the failed valve body. And if the software kicks off and locks the trans to 5th gear, that means there is a high probability that the trans is damaged already. Unless I misread the warranty description. GM saves a ton of money doing this. As mentioned previously if GM were to fix all the recalled vehicles it would run them $900,000,000 assuming $2000 repair each vehicle. That's $1000 for the part from Next Gen Drivetrain and $1000 in labor to pull the transmission disassemble it and check if there is further damage beyond the defective valve body.
Either way this does NOT account for modified vehicles, as they get no warranty according to GM. Then as you saw in their response, they blame my modifications to the engine as causing damage to the transmission, when they already admitted the valve body is defective.
So which came first the chicken or the egg?
I bought my car, stock, with full bumper to bumper warranty. Even if I did not modify the car, that doesn't remove my car from the recall list now does it? GM lied about there being no fix for it. GM ignores NHTSA regulation. GM has to prove beyond a shadow of a doubt in court under the Magnuson Moss Warranty that the issue is specifically caused by the modifications and not the defective part. All evidence to the contrary. So the answer to that question really is quite easy, and the fact I'm modified becomes irrelevant when the transmission is 100% stock from the factory.
But yes, what you said is a test that can be performed. Test the update on the low mileage car with the issue. So we take the car to chevy they install the update. What SHOULD happen is the car is immediately put into that condition. And if it doesn't, then the Update is benign and does nothing. Even if it does work properly, that does not exonerate GM's liability nor responsibility. Now what about modified vechicles with stock transmissions like mine? To hell with us? We kill ourselves or someone else and it is suddenly our fault our responsibility because GM/Chevy explicitly refused to do any recall work on a modified vehicle because GM states there is no fix for it? No, the defective part is still there, and there is a fix, that is still GM's responsibility 100% regardless.
I modified my vehicle knowing full well this day would come. And I am prepared to ride the train to the last stop. Because it is not right that GM should skirt responsibility just to save a buck while fasely advertising their deepest concerns about consumer safety in violation of government regulations while deceptively and fraudulently misleading consumers as it pertains to warrany coverage and a current existing resolution to the issue that can prevent any damage from occuring before it occurs while their software update explicitly does NOT do that.