Quote:
Originally Posted by FlukeSS
And to add to that: Stories of transmissions failing exist such that the milage this issue can occur ranges from 3000 miles to 120,000+ miles. This software update CANNOT predict 10,000 miles before the issue occurs. It's flat out bullshit and GM is lying about it.
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I have seen you post this a few times now and am hoping to make a constructive suggestion that may aid the strength of your overall complaint.
Not to discount your problem and your attempts to get GM to do the right thing, but there seems to be a reasonable possibility you are overlooking here. The software update is supposed to identify a symptom of the lockup issue approximately 10k miles before a lockup occurs.
If we consider installation of the software update on a hypothetical vehicle that definitely is going to experience the problem in the next 3k miles, then all that seems to mean is that the software will
immediately set a check engine condition upon install.
Now to test that theory we'd have to install the software on that hypothetical "within 3k of failure" vehicle to see if the trouble light indeed triggers. So who knows the answer. I am not saying it would work, but at the same time it is perhaps a reasonable GM rebuttal to your point, and it is one of your points that does not seem central to your overall claim.
Since there is a logical weakness in this particular point of your argument, you might want to consider dropping it in favor of what may be your stronger points.
Best of luck with the continued fight!