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The problem with calling OnStar and complaining about this supposed issue is because you're reaching the lowest-paid staff besides the janitor in their office buildings. They're equipped to start, cancel, or answer basic questions about OnStar using scripted language. Of course this is causing madness. They truly don't know what you're talking about nor do they know how your data is shared.
GM, Chevrolet, and OnStar all have their data privacy policies available on their main internet pages, as well as how to request to opt out of certain communications and data sharing. Start there. And, also, read the dang policies.
When buying a vehicle, you signed a lot of forms. Probably way more than you remember, and 99.999999% of you didn't sit there and read every one plus all the fine print. Some of you even signed up for OnStar. You consent to a lot, more than you probably know, by accepting the terms of service. Read them.
But again, start with the main internet url pages for GM, Chevy, OnStar and go from there. Screaming at an OnStar rep on the phone or even your salesman... not gonna get the results you want. And check those settings on your App and account, be sure to un-enroll, opt-out if that's what you want.
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