[arpad_m]

Originally Posted by Derek921

Checked in again today...still no movement. So frustrating that they don't give any updates as to why the TPW was missed or at least update it with a new date. The chat just keeps telling me to check with the dealer, the dealer doesn't have any more information than the chat (aside from the Event Code that hasn't changed), so nothing to do but sit and wait I guess...

I get that the supply chain and production of cars is complex, but there has to be a better way than this...

I think there's more to this, after all, such a staggering level of incompetence is not a realistic assumption.

GM is curtailing information flow likely because this lowers their risk and litigation exposure, be it just an inconvenience to a customer that was expecting an event to occur at a specific time or a rejected order because the vehicle had corrections applied at the factory, all the way to contract breach lawsuits of various kinds, justified or not.

Shutting off the info pipe is easier than exposing your processes and standing behind (while also improving) them.