Quote:
Originally Posted by FRANK121
and they say never buy those cheap china wheels ......  |
Oh...It gets better.
So earlier in the process, Belle Tire ordered me a new front tire because the pot hole ripped the sidewall.
I ordered the rim from a GM dealership online parts ordering website.
The website requires you to enter all the info about your car to make sure the part is correct for your car. Year, brand, model and trim.
So I get the rim after a week and pick it up at the dealership.
I load the new rim in my truck and drop off the rim to Belle tire for mounting, balancing and an alignment.
I drive the ZL1 to Belle Tire for my appointment to have the work done.
This is where it gets crazy.
After mounting, I see the car in the sun.
The rim is the WRONG color!
It two shades lighter than the original rims!
I'm sick to my stomach.
I immediately call the dealership when I get home and they tell me that the online parts guy isn't at his desk and he'll call me back in a few minutes.
No call back after an hour.
I then called back and asked to speak to the parts manager.
Now, I'm trying to get a hold of the dealership parts manager.
They tell me the parts manager isn't around and give them my phone number for a call back.
I asked when can I expect a call back.
They're telling me that they're experiencing a power failure and the parts manager will call me back when he get the message.
Hopefully, the dealership does the right thing and exchanges the wrong color rim for the right one.
How does GM produce a rim that isn't the correct color?
What a nightmare!
Tyrolblue67