Thread: Bad Dealer
View Single Post
Old 04-26-2023, 01:05 PM   #1
GMv8
 
Drives: Grand Prix GTP
Join Date: Apr 2023
Location: Madison, WI
Posts: 4
Angry Bad Dealer

I was so excited to order a new decked out 2023 Red hot 2SS in February. I was going to surprise my kids with it when picking them up from school. I went through the Costco Auto program and they pointed me to Lake Chevy in Milwaukee WI. They said they had an allocation so I ordered and put down a $1000 non-refundable deposit. After a time, they said the order was placed. After some more time they said it was accepted. Two and a half months later I asked for the Workbench Printout and order number. I got the run around for a week. I got the general manager on the phone. Then the new car manager. He sent me a new car config sheet trying to pawn it off as the Workbench Printout with order number. I called the general manager back two days later. I then found out there is no order number because they don't have an allocation yet. They lied the whole way. Three months of excitement and anticipation wasted. I asked for the $1000 deposit back. The GM said I will have it by the end of the day and hung up. No apologies from anyone there. I got the money back along with a huge pile of disappointment. So much so, I don't think I am going to try and order another one and have to wait another 3 to 6 months or longer. Where did all the honest people go?
GMv8 is offline   Reply With Quote