Quote:
Originally Posted by TP2SS
If they suspect an electronic component is failed, they will order it if not in stock and make you wait, or send the unit somewhere for testing if it can be tested.
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The first part I agree with. Part swapping is the name of the game. it's a win/win because they bill you for the new part even if they later find out they needed a different part.
"sent out to be tested..." personally I have never seen this happen.
I have asked to have electronics modules returned to me (the supposedly "bad" ones), but they have always failed to do so. it's either "it was replaced under warranty so you can't have it back" or "sorry we forgot." In the latter instance I'm sure they don't want me checking their work. Believe me i know I can't troubleshoot these things that far, but I just find it funny they always weasel out of returning the bad modules.