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Oh and I almost forgot, I had a 2020 full sized truck that my local dealership took in for a taillight recall. They put a small scratch on the fender that looked suspiciously like a spot where the know-nothing tech tried to use a pry tool to pry off the taillight. It was a small scratch, but I saw that it was there. I told the shop about it, and they offered to touch it up but couldn't get it done right. They finally offered to repaint the entire fender, which I thought was a little overkill for the small scratch (maybe 1" and less than 1 mm wide but obvious if you looked for it).
I asked the dealership to see if they could get me into another truck (was actually wanting cooled seats and my truck didn't have that one option) and they said that their service department and their sales department are separate entities and they couldn't make concessions because of the service departments. My small scratch is much less egregious than what they did to your car though, so maybe you can leverage a newer version of your car (with the splitter not broken off).
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