Quote:
Originally Posted by Whitespeed
Check out what happened with "The Fast Lane Car" youtube channel when they tried to buy a car through Vroom. Seems Vroom couldn't give a damn about you once they have your order, with nearly zero after-sale support.
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It's a crappy situation all around, no doubt. Hopefully it's a rare occurrence at Vroom, but it's inexcusable for it to be that disorganized. That being said, the buyer didn't handle their end very well either - first step after being told "we lost your check" is to call your bank and find out the status of it being cashed - no way they should have waited over a week to contact the bank. They also should have been aware going into it what the steps and costs were for lost/missing checks.