Quote:
Originally Posted by FarmerFran
My guess is they will create a more "digital system" to deal with this issue, like when I ordered my Mini Cooper 16 YEARS ago, you could follow the entire process online.
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This. My experience ordering a BMW 12 years ago was also very smooth (no surprise since they own Mini too). But they might hate orders less if they just gave us info when requested and stopped screwing around. All I needed was an order number, but after multiple calls and voice mails left for the sales managers, I still don't have one and have NO IDEA where my order is in the process. Sure took that deposit PDQ, though....