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Most shops aren't going to have the full staff late on Saturdays... what would you make think that it is safe to show up on a Sunday, basically unannounced..? It is unfortunate the issues you are experiencing with your new car, but some of these "issues" seem self-inflicted IMO.
I agree, that I would be less than thrilled to have anything in the interior worked on. The IC MAY be fixed, but what sort of scratches, dings, etc. am I going to have on the interior? Most guys can't do a damn oil change without just about wrecking the car. That is why my vehicles will never see the inside of a shop again, unless it is something outside of my control/ability.
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