[camaromatt1995]

Hey guys, my name's Matt, new proud and soured/irritated Camaro owner.

Here's the story I'd like to share perhaps as a source of comfort for anyone who's had a poor experience with Chevy and as a source of hope from those who haven't gone through this ordeal.

Saturday I picked up a new '21 LT1 in Wild Cherry with the Tech Package and the NPP exhaust with no miles after waiting a few weeks for the dealer to get it. Drove about 5 hours up to pick it up. About 10 miles in on the drive home, the screen on the cluster started artifacting and getting dim. Then the screen eventually went completely out. After about two more miles it tried to come back on. Then it immediately shut back off again. So at this point I have no temps, no odo, no tripmeter, no drive modes, no cruise control. Turned around and went back to the dealer right away. Tried disconnecting the battery for five minutes (I'm a auto repair shop manager by trade) and had no luck with that. I also noticed on the drive home that the Fav and Vol buttons on the wheel didn't work either, and the cruise control was intermittently not working. In addition the infotainment screen was freezing up and would intermittently crash. This is all within hours of owning the car. Also noticed a prominent rattle from the driver's side door with bass hits (when the music would work). At this point I'm wondering if this thing is a lemon and I should just turn it around and leave it at the dealer and Uber hours home.

They said there was nothing they could do since I was five hours away and out of state and it was a Saturday so their service was already closed, I'd have to book a hotel and stay the weekend. I told them I'd just take it back home and take it to a dealer near me.

Fast forward to Sunday, I drove an hour from my house to find a dealer with service that was open, only for them to tell me that they didn't have a tech to look at it because they only had GSers there today and have no loaners so they don't have a vehicle to give me while the car was in the shop. Great... so I go turning around and driving an hour home.

Was told to bring it back today at 6am (an hour before open) and so I did. When I got there there were two guys inside smoking and having coffee but neither of them wanted to acknowledge me before 7, so I sat there for an hour. Then when I finally got into service the guy seemed pretty perturbed like he didn't really want to be there and said "we'll get it in when we can". Still didn't have a car to give me.

I then called GM corporate to ask them to get involved, I don't believe they ever contacted anyone at either dealership.

Tried to call the service manager multiple times today, didn't get an answer. Stopped back by this afternoon and they said they think it's an instrument cluster but they aren't 100%.

Have any of you guys had this kind of experience or have this kind of issue with a 6th gen?

As a car guy and as someone who is in the automotive industry professionally I can't help but feel soured with this and have this fear that over the long term (as someone who likes to buy older vehicles and keep them going for 200K+) that this car won't be reliable. I want to love this car, but I don't know how. It's perfect in every way.

I'm also worried about the level of disassembly required for the IC replacement and having rattles & squeaks after. I'm really anal about noises.

I'm at this point where I don't know if I should just give it back, keep it, wait for a new one, and what the long term implications of them having to dig the dash apart with almost no miles on the clock are.

Any suggestions or advice is appreciated in advance.

Best,

Matt