Quote:
Originally Posted by PROMETHEUS
OMG!
It will take a week for Vivid to refund your money. Take a look at NextGen Speed 1LE wing. I ordered from them and it is suppose to ship the third week in March.
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They may offer another replacement if they could figure out a different shipping method, however, I don't think they are going to do this. It's funny because AC was telling me over the phone that they haven't had any damaged wings. They explained that it must be an issue in my area. This is bs because there were several damaged wings over the past month. On top of all this, the guy from Pilot Freight (same guy who delivered the other two wings) was blaming Anderson for the damage. He even said that the cracks are probably normal and implied that I should keep the wing. I could tell he was annoyed because he had to drive to the house 3 times, but that's not my fault. If they can't do anything then I'll go with the Next Gen Speed Wing.
Quote:
Originally Posted by zl1_things
I understand that for sure... lol that is part of
Dam!!! I don't want my situation to end up like your and Prometheus... but likely it will at this point. What does the damage look like on the latest wing?
Phastek got back to me this moring and wants me to take pics of the box they sent it in and a copy of the bill of lading they gave me. Hopefully they don't give me any problems with the bill of lading part since I'm sure the delivery guys didn't note a thing. Will be funny to see if it does get denied and I pull up my house camera footage of me pointing out the damage to them.
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You should be fine as long as you reported it within 24hrs. That would be poor customer service if they do deny it. AC just asked me for pics of the box, but I didn't take any. They didn't ask the other two times. Let's see what they do. Here's the damage: