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Originally Posted by zl1_things
Ok so I wasn't supposed to get my wing til Monday March 1, but I just happened to be home today when it just showed up.
Took delivery from a couple of delivery people that didn't speak much, if any English at all. Had to "motion" to him to wait while I opened the box. Once I started looking at I found a couple of the stanchions had some minor cracking, I told the driver to note that it was damaged and that I would be accepting it with them noting said damage. Whether or not this happened or they even understood what I said I don't know. I am pretty sure that pilot farmed out the actual delivery to another company as the unmarked box truck with the exception graffiti all over it doesn't appear to be a "pilot" brand lol. Also it wasn't packaged badly, but it wasn't nice and tight in the box, you could hear it flop a bit from side to side.
It's not as bad as some of the other wings we have seen on here but it still has cracks. Other than those cracks on the 2 stanchions it is flawless... sucks since it looks so good every where else.
I sent an email off to Phastek per there instructions to see what will happen or what options they are willing to provide.
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Dam, sorry to see another damaged wing via shipping. I guess AC could really care less about how many wings are getting damaged. It would take a minimal amount of effort to increase their packaging process to eliminate the void in the box. IMHO that is what is causing the damage! Hopefully you will get a replacement soon. Good luck.