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Interesting twist. Chatted with support today. Apparently they made some form of physical change right after they shipped mine. I will have to ship it back to have it re-worked.
They tried to get me to pay shipping to them. I wasn't amused considering this is a $600 unit that was defective from shipping. He said he would try to get a call tag tomorrow.
Not off to a great start with this unit :/
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