Quote:
Originally Posted by ctrlz
"20,000 miles on my new car and it needs a new A/C compressor!"
Compressor replaced under warranty.
Honda owner - "Thank God Hondas are so reliable and they stand behind their products!" 5/5 reliability to CR survey
Chevy owner - "Piece of crap Chevy! Needed a compressor already!" 1/5 reliability to CR survey
It's called expectation bias.
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Exactly. It's too bad the average person out there has no idea what terms like confirmation and expectation bias mean.