Quote:
Originally Posted by MrTee12
In my opinion, it's better to be preventative on this approach (from the customer standpoint) than to deal with the repairs down the line with changing torque converters and such. If this issue is so wide-spread/class action lawsuit and all, I think everyone on the list of affected cars needs to get their fluid ASAP with or without the shudder.
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As a car owner, yes, this makes perfect sense. Now from a dealership standpoint, every R.O. has a cost involved. The dealership has to pay the service writer, the porter, the tech, and in many cases the car wash people. It's not that the dealership really doesn't want to do it, it's more that they know it will be a p.i.a. to get GM to pay them to fix things that aren't broke.
It's not really you that they are frustrated with, it's the process involved with the manufacturer. As posted earlier, if it isn't having the issue and you want the fluid change done, in all rights, the dealership could've charged you for that. However, I imagine with all the bad press about the A8, GM is not as rigid on paying for the flush, or asking proof from the dealer that it was needed. IMHO the A8 transmission in the Camaro has probably sold more Mustangs and Challengers than anything else.