Quote:
Originally Posted by 5senna5
3. I would call the GM and (of course not grovel but) politely apologize for being difficult initially (read my posts previously about how not to annoy the shit out of people trying to fix their mistake at a dealership) Let them attempt a full repair without involving insurance. The “cahoots” they are in with the body shop is called a professional business relationship, with presumably millions of dollars spent going both ways in body and sublet repairs (that’s normal). Turns out the dealership may know more than you about how and where to fix the car. Maybe even just say, “Guys all I’d ask is that my car look just like it did when it arrived before all this.” That’s totally fair. Dictating which shop and multiple estimates before an attempted repair is yet again sending you backwards from getting what you want.
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Did this; car's going back to the shop to be inspected and repaired (any of the small stuff left after pulling those fenders back into shape). I apologized for interjecting at every point in their attempt to fix the damage. Also apologized for showing up to the meeting with an adversarial attitude which, regardless of my speaking volume, is true. The general manager didn't really have any control over the third-party body shop doing the repair; it was wrong to chastise him like he did the repair himself.
The general manager told me that the employee that jacked the car up wrong was also the one who was revving my car in their garage. The employee apparently had no idea that he had damaged the fenders, and said he wasn't revving it too much. The general manager told the employee that if it ever happened again he'd be working somewhere else.
I'm still worried about damage that's not visible from the outside. To fix the fenders the body shop use a pinch weld clamp to pull the pinch welds back into place, and then the fenders kind of just went back to their original place. We'll see how things go.
Thanks everyone for the help, guidance, and opinions. I think it's great we have a place where so many fellow Camaro owners can come together and discuss situations like my own. Dissenting or supporting, I appreciate all the responses.
Except for you 5senna5, you dealer bastard you.
(tongue-in-cheek joke...)