Quote:
Originally Posted by LT4Greg
Wow Mike, that guy was sure giving you the run around about the damage they did to the wheel! I like when he said if the repair was over $150.00 then he wasn’t responsible! That would have really pissed me off. It’s like you admitted that your place damaged the wheel and if it cost more to repair than you were willing to pay then Mike was on his own! I hate to say but it happens all the time especially at dealerships. I had that experience with some BBS wheels on my 2005 Silverado 1500 truck and a mobile wheel guy had to repair them. At least the local Chevy dealership admitted wrongdoing on their part and paid to repair all 4 because I knew the service advisor and the service manager there. Good luck Mike!
|
Guess I forgot to come back in and update on this one. Yes, I was pissed but more playing this guy than anything since before the recording he was not taking responsibility for ANYTHING. $150 was good enough for me to take it to the next level but I didn't have time right away as we were packing for the Fest.
After CFest I got a survey from Goodyear and once I filled that out I immediately got a call and they were replacing the wheel. They put it back on this manager and made him order the wheel ($1,050.00) and I've since replaced it.
Best part was when I went to the Chevy Dealer to pick up the wheel I paid them the $50 core charge and kept the old one.
