[thornstein]

I'm about out of options and looking for some insight. I've searched this forum time and again, had it reloaded by the dealer, had the infotainment system replaced under warranty, etc. It just keeps freezing up on me and I cannot associate it with anything specific. I'm past 3 years and it's out of warranty now. The unit was replaced about a year ago but I don't drive it too much so time has passed and the 90 day warranty on parts is gone. .

1. It's a 2016 SS convertible with 24,000 miles on it.

2. Sometimes it seems to go out when you hit a bump, makes me think it's a connection or something. Then it will just go at, as it did this morning, sitting at a stoplight. The other day it went out and froze the millisecond I pushed the set button on the cruise control.

3. The 5 station selection buttons on the bottom of the screen go into 1, 2, 3, 4, 5. and the station labels disappear until the system comes back on.

4. Sometimes I can still select stations on the driver display from the steering wheel control but it doesn't actually make anything happen. Sometimes it's all locked up and I can't get anything to move.

5. I try pressing the power button and sometimes I can get the screen to go blank but most of the time I get no response out of any of the buttons.

6. When it comes back on, and that's completely random, I can't associate it with having done something to make it come back on, even though I'm trying all the buttons, etc.

7. I've tried disconnection the negative battery cable and letting it sit for 10 minutes. This seems to help it for a ride or two, but then I have to do it again. Sometimes this doesn't help at all and it still goes out the first ride after I do this.

8. I have no media or anything connected to the USB ports.

9. When the unit was replaced last year, it seemed to help for a while. Again, I don't drive it regularly so it might have been OK for a thousand miles.

10. They say it has the latest software version. I can only take their word on that.

11. When it freezes, everything freezes on it. You cannot get out of the screen and into any other component of the screen.


Has anyone had the same issues? Could someone suggest something? Maybe even an alternative. Music goes with a convertible SS just like gasoline. When cruising down the road and the music goes off, it really ruins the experience for me. Thanks for any input you might have. -Tom