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First time I tried to get directions (still in the trial period), they failed on multiple attempts to download. This went on about 20 minutes before they put me through to the tech team. Tech team was too busy to talk to me, apparently they were aware of the issue. An interesting alternative they suggested was to read me the directions which I could later play back as my journey progressed. I said thanks, I'll just use Waze. They did extend my free trial so I could give it another shot and it's worked fine since.
Anyone had any luck getting a loyalty or multi-car discount? Hard to justify the service on a full cost/value basis.
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