|
I posted a review on dealer FB page over scuffed leather wheel on my 5th Gen Vert. They replaced the header panel & scuffed the wheel. They denied. I contacted dealer network rep, (13 dealers in Phx Valley) and Chevy Corporate. Within 3 days I got a call, steering wheel was on order. They knew I was serious to damage their reputation. Why would customer service deny and then replace? Bad taste left in my mouth. The new wheel didn't reverse my disdain. 3 weeks later I traded the car in.
|