Quote:
Originally Posted by Can'tHave2MuchHP
Unfortunate that so many have very poor dealership experiences, no matter the brand.
I personally oversee as many of the Camaro/Corvette/CTS-V/etc. clientele that I can. Our techs are careful and trained. Our service department is equipped with in-ground super low profile lifts, proper lifting tools for various performance vehicles, and lots of oversight. We even have a service writer specifically for performance customers that is very knowledgeable about all LS/LT vehicles and will take great care of it. Oh, and plastic covers for the seat/steering wheel and paper floor mats are all standard. Our parts manager is actually a car guy and is knowledgable on oils, wheels, tires, etc. that pertain to performance vehicles. Our service manager is top notch. No wash is standard to protect customers investment. There is no revving/joyrides/or any other form of abuse tolerated whatsoever.
On the other hand, there are dealerships that are the complete opposite and it's a shame.
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That is really nice to hear. That is the kind of dealer experience we all would like to have, and would create legendary good will among purchasers all across the country, if that was how it was everywhere.
I'm lucky to have a servicing dealership nearby with top notch techs that keep my 2018 A-10 in perfect condition. But I have feared going to dealerships in the past because of the terrible service they perform on the vehicles. These are the people who should be the best techs, and the ones who can fix anything, but they can often be unprofessional and harmful.