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Just replaced my windshield washer pump myself. VERY simple.
1. Turn wheels to the right
2. Remove one tab in lower rear front right wheel well and pull fender liner outward
3. Unclip pump from outside of fluid reservoir bottle by lifting up and out; plug water hole
4. With small flat screwdriver, unclip electrical connection
5. Pull off outbound fluid line
6. Reinstall new pump
7. Connect electrical connector
8. Connect outbound fluid line
9. Tuck fender liner back in and reinstall one tab
Ten minutes total.
Even though my car is under warranty, I purchased the pump myself to avoid ever leaving my car in anyone else's possession at the dealer. Well worth the $40 for the part and no door dings, scratches, or dents.
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