[396ssrat]

GM's single greatest problem is customer satisfaction. I'll say it again, the dash on my '66 Chevelle is in better condition than the dash on my 2011 Silverado which is cracked all to hell. What was GM's response when at 43k miles I brought it to their attention? "It is only cosmetic" and "you are out of warranty". Now multiply that by thousands of 2007 to 2013 Chevy Trucks and SUV's and the loss of future customers add's up. Fix "YOUR" screw up's GM and people will buy your vehicles. Pissing buyers off has never gone well for you. EVER!