Quote:
Originally Posted by bturner2
Lastly GM knows this issue very well. Don't be afraid to talk to the service manger directly, call the customer satisfaction help line or contact the area manager if the dealer starts trying to charge you for a very well documented defect.
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I concur. The upper levels of GM were very helpful when the dealer that had my car was "giving me the run around". I called GM customer service and started a case.