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Ruebernard · 09-24-2018, 08:03 PM

It's semantics when it comes to Customer Service. It's not the buyer's fault the dealership who took delivery was absorbed by another dealership. This should be transparent to the person who just shelled out SEVERAL thousands of $$$$ which helped keep the selling dealership in the black. Sorry you had a bad experience with your purchase but the OP shouldn't accept the fate you've decided to accept as BAU. That's just poor customer service. The fact the dealership wouldn't stand up for the purchaser speaks volumes on how the dealership treats their customers.....even when it comes to the Service Department.

09-24-2018, 08:03 PM	#22
Ruebernard Drives: 2023 Radiant Red Tintcoat 2SS Join Date: Jan 2014 Location: Oro Valley Posts: 1,200 View My Garage	It's semantics when it comes to Customer Service. It's not the buyer's fault the dealership who took delivery was absorbed by another dealership. This should be transparent to the person who just shelled out SEVERAL thousands of $$$$ which helped keep the selling dealership in the black. Sorry you had a bad experience with your purchase but the OP shouldn't accept the fate you've decided to accept as BAU. That's just poor customer service. The fact the dealership wouldn't stand up for the purchaser speaks volumes on how the dealership treats their customers.....even when it comes to the Service Department. __________________ If it were more fun, it would be illegal!