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Had the same issue on the weekend; my 2nd time it happened on my '17 over the past 16 months.
I didn't take the console message seriously (that no key was detected) and hit the lock button on the door on my way out. Bad move.
I forgot about the phone app, to be able to unlock the door again, and ended up using the backup/spare key inside the remote/fob. Of course the alarm starts going off and took me a minute to remember which cupholder the fob needs to be in for the car to recognize it . . . !
A little extra embarrassment for me since I was bringing the car to some relatives to see for the 1st time.
Oh well, ended fine as I was able to take my nephews for some rides which quite thrilled them.
If happens again I'll be looking for the TSB as well. For now at least there are backup plans available via the phone app, backup key, & putting fob in cupholder to start car. Also interesting about touching the fob to the window?
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