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My dealer had absolutely no issues doing the Dexos-2 Oil changes for me and covering them with no charge. They are also super easy to work with, on time with appointments, ready when you get there and generally excel at providing great service. I would suggest finding one that is more willing to work with you, I don't typically want to fight people on this... they show straight away whether or not they're going to help and I act accordingly.
If you're in or near Gilbert, AZ then go to Autonation Chevrolet in Gilbert because they have been absolutely fantastic to work with. For that matter, the Subaru Superstore and Volvo of Gilbert are also fantastic to deal with. That Mercedes dealer, though... I wouldn't let their sales people PAY me to take a car off the lot.
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