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It is extremely frustrating that you go to a dealer for service so your car is taken care of by the folks that were trained to take care of it only to find out that your 50 to 70k baby is in the hands of the kid who just out of trades school. Unfortunately they have to start somewhere ,and oil changes are often looked at as a place to park these folks. Its a seemingly simple task, but has major implications, as we see here, if not done correcty. We had a motor blown in a brand new van one time from a kid not seeing that the gasket on the old filter stuck to the block. I just two weeks ago had one of my duramaxs serviced. My tech calls from a job and said there was fuel all over the customer's driveway from his truck. We took it back to the dealer to find the oring was pinched. Another new guy that never worked on diesels at all. I sent them the bill for cleaning my customer's driveway.
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