[Kaizer_911]

Originally Posted by dunedon

So ... GM Live Chat tells me there is no information available on my order?

How is this possible if I have an order number? ... now I'm wondering even more what's going on and where my order MIGHT be?

If they haven’t submitted it, it won’t show on the other end. Each dealer has different practices on ordering. Some submit the order as soon as it is generated. Others wait for the system to auto finalize at the end of the order window (Tuesday). Each order cycle runs Thurs to Tuesday.

Check again tomorrow to see if it shows anything. Otherwise call and ask for the sales manager and have them check your order status. If current status is 1000 it’s in holding to finalize. If it’s 0000, then it’s a pattern/Test order and won’t go anywhere.


Sent from my iPhone using Tapatalk