Quote:
Originally Posted by Diode Dynamics
Hello @Nicul15,
Our card processing system indicated that there was a mismatch between the account billing address and address on the credit card. To prevent identify theft and fraud, our team asked for more documentation to confirm identity.
This information is only used to protect our customers and to prevent credit card fraud.
Thank you,
Nick C.
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There was not a mismatch though. the next step is to inconvenience the customer? Out of thousands of merchants why are you the only one with this issue?