Quote:
Originally Posted by RollaMo
Thanks to this forum, I was well aware of these issues when our 2017 2SS A8 started to show the same symptoms.
Took it into the dealer, and to my surprise they knew what I was talking about.
I had printed both of the documents that are floating around (Trans shudder & Rear End Groan) and showed them.
I'll tell you what the customer attitude going in can make a big difference in how you are treated.
When I showed them the documents, I mentioned that I wasn't trying to diagnose the problem and I was just trying to give them a starting point.
Anyway, they performed the rear end flush, and the 3 flush on the transmission.
Picking the car up late this afternoon, so we'll see how it goes.
He wants us to drive the car for a good 200 to 300 miles and if the shudder is still there, GM will replace the torque converter.
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Picked the car up, and took a 350 mile road trip yesterday.
For now the shudder is gone, and drives like new again.
We'll see if it lasts.
Just over 11,000 miles on the car now.
Service advisor told me if the issue comes back (and what I am reading indicates it very well might), then they will replace the torque converter.