Got My OEM Wheels From the Dealer...yay.
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On Dec 16 I requested the OEM wheels and other OEM parts the dealer removed and replaced with LPO Wheels and accessories. After first trying to meet my request and then backing out nearly a month later...today I got my "resolution".
My "great deal" on the Camaro included the following... * A full set of OEM wheels...all of them damaged to some degree by a tire machine. * A full set of LPO wheels...one of them damaged by a tire machine. * Metallic black stripes with scratches, swirl marks, and hard water stains * Paint with hard water stains and etching from bird droppings. * None of the OEM parts removed by the dealer * A $500 check from the dealership as a "good will gesture" to use to remedy any of the above issues. The whole reason I bought a new car was to avoid having to spend thousands making it "like new". |
Man, they hacked up those wheels.
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At their as new value, I would be talking to an attorney. $50 for a letter.
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As far as I can tell the dealer's belief is that since they gave me such a good deal on my trade this is completely acceptable. (which kinda defeats the purpose)
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A lot of shops have not updated their equipment or training for such tires and that is the results.
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The OEM wheels will look terrible even as winter wheels and they're worthless to try selling. I have someone who want's to buy the LPO's but it's only enough to cover the wheels and tires I had to buy for myself. |
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Reach out the customer car guys here on the forum. They should be able to help. Good deal or not hurt parts are hurt parts!!!
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You need to call Chevy customer care and inform them what has happened. Tell them you want a Chevy rep to meet you at the dealership to show them the car.
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I had reached out to them originally and they essentially shut me down because the dealership gave me a check for $500 as a "good will gesture" which was enough to buy another OEM wheel.
(Originally the $500 was compensation for the OEM hood vents, emblems, and console lid I wanted back from the dealer but they no longer had) Customer service just kind accepted that $500 as a "catch-all" for 4 damaged OEM wheels, one damaged LPO wheel, and all the other OEM parts the dealer removed. They said the customer doesn't have a right to the OEM parts...only the wheels. I wasted over a month on this whole thing with GM customer service and since the general manager I was working with left the dealership Customer Service is just taking the Sales Manager's word on everything. |
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