[L2SS455]

Originally Posted by paudea4

Called today and made a complaint

Thank You paudea4
Anybody else Call ? Or are you just flapping gums or keyboards in this case ?

[bandier]

Originally Posted by L2SS455

Thank You paudea4
Anybody else Call ? Or are you just flapping gums or keyboards in this case ?

I called today and got a case number. The GM Customer Service girl seemed a bit clueless as to what I was trying to achieve but I think I got through to her.

[L2SS455]

Originally Posted by bandier

I called today and got a case number. The GM Customer Service girl seemed a bit clueless as to what I was trying to achieve but I think I got through to her.

Thank You, so much bandier. We need everyone in the 6th Gen. community to do the same.

[tenargo57]

Originally Posted by bandier

I called today and got a case number. The GM Customer Service girl seemed a bit clueless as to what I was trying to achieve but I think I got through to her.

They passed my call around to 3 people in different departments before my call was dropped and I gave up. Maybe if someone can tell me the magic words to say to get me to the right person I'll give it another shot, but until then I'm not wasting another 20 minutes on hold.

[L2SS455]

Originally Posted by tenargo57

They passed my call around to 3 people in different departments before my call was dropped and I gave up. Maybe if someone can tell me the magic words to say to get me to the right person I'll give it another shot, but until then I'm not wasting another 20 minutes on hold.

Thanks tenargo57. When I called the lady, she was super nice. She took down the concern that the OBD system for 6th Gen. Camaro's needs an security update ASAP, to prevent unwarranted key cloning. I also told her GM' competitor JLR had the same issue with their vehicles from 2016 on and they fixed it for their customers Free of charge with an security update. And thefts went way down thereafter. Just ask them to write it up and send the request on to the powers that be. This s### is going tiktoc ,you won't be able to leave your Camaro outside unattended.

[GroundhogSS]

We need to ban TikToc. All of the Chinese criminals will know where all of the Camaros and Hellcats are.

[L2SS455]

Wish GM would do what JLR did.
Jaguar Land Rover:
BCM hack technology
As relay car thefts have waned, body control module (BCM) hacking cases have risen to take their place. Once a car has been unlocked, thieves are plugging a BCM hacking device. into the on-board diagnostics (OBDII) port then programming a key ID into the body controller to start the vehicle.

Overcame it with a body module control software update. There’s now a form of customer authorization required before key programming is allowed to take place.

JLR has updated its vehicle keys and remote security systems with additional locking capabilities to curb opportunistic thefts when the car is particularly vulnerable.

Free update only takes 20 minutes at a dealer.

Going back to 2016 model year, they’re cars that are coming up to 10 years old and have been out of warranty for six and seven years. It’s a huge group of cars to go over, but shows the focus that their putting into making their cars resilient for their customers.

[Camfab]

The methodology that works the best, is one that makes the consequence of this action far worse than the reward. It’s not GM’s or any other manufacturer’s problem that we are devolving as a society.

[arpad_m]

Originally Posted by Camfab

The methodology that works the best, is one that makes the consequence of this action far worse than the reward. It’s not GM’s or any other manufacturer’s problem that we are devolving as a society.

I agree with this. Blaming those that suffer these intrusions for not using "adequate security" when the very definition of adequate is like shifting sand is very counterproductive. Living in a society where you can leave your car or your house open or have no fences is way superior to one where you have to look behind your shoulder and are helpless despite locking yourself and your property down as if it was you who lived in a prison. It is somewhat ironic and sad that places like Dubai are so far ahead of vast swaths of the US in that respect.

We shouldn't have to install multiple defeat devices and degrade our ownership experience, and especially not with a purpose of "steering" these criminals towards someone else's vehicle, which is also very counterproductive (and selfish, and shortsighted etc.). Along the same lines, while GM could retroactively update software or do a recall to install more security hardware, they shouldn't have to either.

A combination of simple and enforceable laws, minimized and uncomplicated legal processes coupled with strong deterrents is the only one that works. Best of all, this is completely achievable.

[Capricio]

Looks like Hyundai/Kia did something.


What bothers me is GM's OBD2 vulnerabilities could have been anticipated since everything is working exactly as intended. Nobody found a magic point to hold a USB cable tip or anything through experimentation.

[Camfab]

Originally Posted by arpad_m

I agree with this. Blaming those that suffer these intrusions for not using "adequate security" when the very definition of adequate is like shifting sand is very counterproductive. Living in a society where you can leave your car or your house open or have no fences is way superior to one where you have to look behind your shoulder and are helpless despite locking yourself and your property down as if it was you who lived in a prison. It is somewhat ironic and sad that places like Dubai are so far ahead of vast swaths of the US in that respect.

We shouldn't have to install multiple defeat devices and degrade our ownership experience, and especially not with a purpose of "steering" these criminals towards someone else's vehicle, which is also very counterproductive (and selfish, and shortsighted etc.). Along the same lines, while GM could retroactively update software or do a recall to install more security hardware, they shouldn't have to either.

A combination of simple and enforceable laws, minimized and uncomplicated legal processes coupled with strong deterrents is the only one that works. Best of all, this is completely achievable.

You nailed it…..

[olrocker]

Originally Posted by arpad_m

I agree with this. Blaming those that suffer these intrusions for not using "adequate security" when the very definition of adequate is like shifting sand is very counterproductive. Living in a society where you can leave your car or your house open or have no fences is way superior to one where you have to look behind your shoulder and are helpless despite locking yourself and your property down as if it was you who lived in a prison. It is somewhat ironic and sad that places like Dubai are so far ahead of vast swaths of the US in that respect.

We shouldn't have to install multiple defeat devices and degrade our ownership experience, and especially not with a purpose of "steering" these criminals towards someone else's vehicle, which is also very counterproductive (and selfish, and shortsighted etc.). Along the same lines, while GM could retroactively update software or do a recall to install more security hardware, they shouldn't have to either.

A combination of simple and enforceable laws, minimized and uncomplicated legal processes coupled with strong deterrents is the only one that works. Best of all, this is completely achievable.

Too many bleeding aortic valves, not enough cardio thoracic surgeons.

[90503]

Interesting all this data collection by GM. Curious though about the connection between all the auto thefts and GMs ability to collect elaborate data. That is, does the data collection stop as soon as the car is stolen? Why can't the data be used to trace the car's movements and locations as soon as it is stolen? On-Star claims to be able to do this, but yet it seems the thieves are able to defeat the tracking, which should be a function of data collection.

So many threads and ideas about how to defeat the On-Star and the data collection by GM, yet owners seem to be struggling to do this, but it doesn't seem to be a problem for the car thieves.

Why can't this data collection system be used to track down stolen cars? So many want to end unwanted data collection and the loss of personal privacy, yet ironically the only ones capable of doing this are car thieves....lol

[Evergreen6]

Originally Posted by 90503

Interesting all this data collection by GM. Curious though about the connection between all the auto thefts and GMs ability to collect elaborate data. That is, does the data collection stop as soon as the car is stolen? Why can't the data be used to trace the car's movements and locations as soon as it is stolen? On-Star claims to be able to do this, but yet it seems the thieves are able to defeat the tracking, which should be a function of data collection.

So many threads and ideas about how to defeat the On-Star and the data collection by GM, yet owners seem to be struggling to do this, but it doesn't seem to be a problem for the car thieves.

Why can't this data collection system be used to track down stolen cars? So many want to end unwanted data collection and the loss of personal privacy, yet ironically the only ones capable of doing this are car thieves....lol

It is used to track down stolen cars. Sometimes.

But then we rely on our uniformed public servants to go track the vehicles down for us. Vehicle theft is a lower priority than violent crime and other types of theft.

Police aren't paid very well. Folks aren't willing to foot the additional tax bill to seriously bolster department resources and add 200,300% more officers or fund vehicle theft units fully.

Let's say they catch the crook who stole your car. Then what? Put them in prison, pay all their food, housing, and medical expenses? And when you let them out, they go back to stealing?

Arpad might be on to something, although we elected not to have an authoritarian government, and our police aren't that crooked. There's all kinds of corruption in the UAE, you just have to be someone in order for authorities to look the other way.