03-20-2018, 08:52 AM | #1 |
Drives: 2018 ZL1 Join Date: Feb 2018
Location: CT
Posts: 79
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3 years 36k warranty yea right!!
After searching for about a month finally found My Garnet color ZL1 and I really like the car although besides driving it home from dealership about 150 miles have not been able to drive it. In the North east yet another nor easter coming and with these tires, the cold temps(27 degrees) and the sandy roads Im sure u know. Anyway when going over the paper work at the dealer they start off with I should pay them another $5000 to add to the warranty I say no the the 3 yr 36k bumper to bumper should be fine as I will probably not have the car past 3 yrs anyway. The dealer informs me that it is only actually a 12 month 12k bumper to bumper and after 12 months the warranty is only good on what GM would decide was defective parts. So anything that breaks after 12 mos gm will tell u if your covered or not after they determine if the part was defective or not. What gives! Does everyone know about this?
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03-20-2018, 08:59 AM | #2 |
Retired from Car mfrs....
Drives: 2LT RS/HR-V Join Date: May 2013
Location: /Fort Lauderdale
Posts: 10,048
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Why would you believe the dealer? He's full of crap… Read the warranty here ....Makes you wonder what else he's lying to you about.....
http://www.chevrolet.com/owners/warranty |
03-20-2018, 09:01 AM | #3 |
Drives: 2018 ZL1 1998 SS 1992 Typhoon Join Date: Nov 2015
Location: RR
Posts: 262
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Nope, never heard that one before. I know the warranty only covers factory defects, but the info you were given does not match the book that comes with the car.
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03-20-2018, 09:10 AM | #4 |
Drives: 2019 CLA 450 Mercedes Join Date: May 2016
Location: South Louisiana
Posts: 1,107
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I think you are safe in calling B.S. on this dealership. It is a 3 year / 36,000 mile bumper to bumper warranty. it is in the manual. I would ask the service manager to call his GM zone manager and put him on speaker phone.
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2021 C43 AMG Mercedes Coupe Metallic Cardinal Red 2014 Lincoln MKT EcoBoost (The Bus) |
03-20-2018, 09:14 AM | #5 |
Drives: ZL1 A10 Join Date: Dec 2017
Location: Wisconsin
Posts: 306
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Time to name the stealership so everyone knows never to go there.
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03-20-2018, 09:43 AM | #6 |
Drives: 2018 ZL1 A10 Join Date: May 2017
Location: Wyoming
Posts: 106
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Not true. I work for a dealership. It definitely comes with a 36/36 bumper to bumper. If you bought the car certified used it will give you an additional 12/12 on top of the 36/36.
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03-20-2018, 09:52 AM | #7 |
Drives: 2017 Mosaic Bk ZL1 M6 Join Date: Jul 2009
Location: South of Raleigh, NC
Posts: 9,458
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Methinks your dealer is a lyin' sack...
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03-20-2018, 10:11 AM | #8 |
Drives: '18 ZL1 1LE MBM Join Date: Dec 2017
Location: VA
Posts: 135
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Post up the dealer's name. That's worse than a tire shop not knowing what air is.
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'18 MBM ZL1 1LE
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03-20-2018, 10:12 AM | #9 |
Drives: Silverado, V-70 R Join Date: Mar 2017
Location: N.E. PA
Posts: 166
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Really??!! I can't believe a sales guy at a dealer would tell a lie to squeeze more money out of someone! Next you're going to tell me that everything on the interwebz isn't true.
I agree, post who who the dealer is, that is a real scumbag tactic. Sad thing is the manufacturers never give the dealer crap about doing such things. |
03-20-2018, 10:18 AM | #10 |
These clowns will say anything to get you to buy the extended money maker, eeerrrr warranty.
I'd call him out for his BS and tell him that you are notifying GM that he's telling customers this BS in order to sell these extended warranties. |
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03-20-2018, 10:23 AM | #11 | |
Drives: 2019 Silverado Z71 6.2L A10 Join Date: Mar 2017
Location: Grapevine
Posts: 2,075
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Quote:
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2019 Silverado Z71 LTZ 6.2L L87 425hp A10, 4 inch BDS Lift with Fox Factory Race 2.5 Coilovers, Borla Cat back (15HP bump), BFG KM3's 33's. Past Rides 2017 M6 Camaro ZL1 Hyper Blue 2016 M6 GT350 White with blue strips 2014 M6 Mustang GT Premium Track Pack Ruby Red 2012 M6 M3 Melbourne Red Metallic |
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03-20-2018, 10:28 AM | #12 |
Drives: 2013 Cayenne GTS Join Date: Dec 2013
Location: Scottsdale AZ
Posts: 338
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The mgr is such a retard he probably believes it himself.Thats Chevy training for you.
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03-20-2018, 10:31 AM | #13 |
Drives: 2013 ZL1 and 2019 Ram Laramie Join Date: May 2017
Location: Milwaukee
Posts: 1,259
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I say get it in writing: have him email you the extended warranty, the cost, and why you need it.
Then make him eat it. |
03-20-2018, 11:37 AM | #14 |
Drives: 2018 Camaro ZL1 (6spd Mosiac Black) Join Date: Nov 2017
Location: Connecticut
Posts: 25
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put a name to this ct dealership. im getting tired of the dirty tricks of chevy dealerships in ct as well
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