Front Splitter Arrived Damaged (4th one arrived in one piece....) updated 12/22 - Page 3

Sledgehammer70 · 12-01-2015, 05:54 PM

Quote:

Originally Posted by LSxWittles

Damn Sledgehammer sorry about your luck with these splitters. Are they going to send you another replacement? (Apologies if I missed that somewhere) After seeing the troubles you have had with these I think I will just wait for a company to make a carbon splitter or have one custom made. Either way I hope this gets corrected for you and you have no further problems moving forward.

Yeah... a third one was ordered and GM was notified of the continued shipping issues.

bybcous · 12-01-2015, 06:11 PM

Hopefully, my splitter ships on an floating cloud and not broken during this busy holiday season.

bybcous · 12-01-2015, 06:17 PM

could you tell if the hole for the pop rivets were already drilled?

Android42019 · 12-01-2015, 06:47 PM

Quote:

Originally Posted by Waiting46

Was hoping for something a little more...removable

Well, you really don't....if it's removable I wouldn't trust it to begin with. For me, if it can be removed, what's stopping it from flying off going down the freeway....the you'd be RLY upset..

bybcous · 12-02-2015, 04:28 PM

Everything arrived in perfect condition from maureen at rodgers chevrolet for 380 cheaper than what my dealer wanted for the splitter without the freebies. There are alot of towels, did not count and arrived 1 day after shipping

brutusvk · 12-02-2015, 04:29 PM

Guess I will be ordering from them. Not sure my dealer is getting ANY more of my money. lol

Chevrolet Customer Svc · 12-02-2015, 05:37 PM

Hello Sledgehammer70,

We truly regret seeing the front splitter you ordered arrived at the dealership damaged twice. We've located your case within our system and see your agent has been actively communicating with your dealer to get this addressed. Please feel free to send us a private message verifying your VIN or case number if you'd like to discuss things further.

Bybcous,

Thanks for providing an update regarding your order. We're happy to hear the splitter arrived in perfect condition. If you additional feedback or inquiries in the future, we encourage you to reach out via private message.

Everyone else,

If you're experiencing any difficulties or need assistance, please don't hesitate to contact us. We're here if you need us and are happy provide as much support as possible.

Kind Regards,

Eddie A.
Chevrolet Customer Care

lDejavul · 12-02-2015, 06:05 PM

Bybcous, do you have to do any drilling or cutting or need any special tools to install it?

bybcous · 12-02-2015, 07:46 PM

Quote:

Originally Posted by lDejavul

Bybcous, do you have to do any drilling or cutting or need any special tools to install it?

You need a drill to drill two 5mm pop rivet holes and a pop rivet gun. The instructions you have to get from the dealer for installation. It looks pretty straight forward but i learned awhile go i am not a mechanic and i will pay someone else to it. The plastic clip holes are already drilled.

drivingagain · 12-02-2015, 08:12 PM

Quote:

Originally Posted by Chevrolet Customer Svc

Hello Sledgehammer70,

We truly regret seeing the front splitter you ordered arrived at the dealership damaged twice. We've located your case within our system and see your agent has been actively communicating with your dealer to get this addressed. Please feel free to send us a private message verifying your VIN or case number if you'd like to discuss things further.

Bybcous,

Thanks for providing an update regarding your order. We're happy to hear the splitter arrived in perfect condition. If you additional feedback or inquiries in the future, we encourage you to reach out via private message.

Everyone else,

If you're experiencing any difficulties or need assistance, please don't hesitate to contact us. We're here if you need us and are happy provide as much support as possible.

Kind Regards,

Eddie A.
Chevrolet Customer Care

This is awesome that Chevrolet is watching the threads! Great customer service.

Tr6 · 12-04-2015, 05:13 PM

3rd time is the charm Sledge?

Sledgehammer70 · 12-05-2015, 12:11 AM

Quote:

Originally Posted by Tr6

3rd time is the charm Sledge?

Let's hope. The dealership is working with GM on this. It looks like Bybcous's splitter shipped with more packing than mine did already.... GM might have adjusted the shipping on them

Overall the splitters are not currently avaliable to order anymore according to my dealer. But they said a 3rd one has been sent to replace my 2nd broken splitter.

Sledgehammer70 · 12-05-2015, 12:12 AM

Quote:

Originally Posted by Chevrolet Customer Svc

Hello Sledgehammer70,

We truly regret seeing the front splitter you ordered arrived at the dealership damaged twice. We've located your case within our system and see your agent has been actively communicating with your dealer to get this addressed. Please feel free to send us a private message verifying your VIN or case number if you'd like to discuss things further. .

Kind Regards,

Eddie A.
Chevrolet Customer Care

Thanks for pinging the thread. Overall just want to make sure a new splitter is coming. Sounds like GM stopped taking orders on them again.

leadfoot93 · 12-05-2015, 12:25 AM

Quote:

Originally Posted by Sledgehammer70

Thanks for pinging the thread. Overall just want to make sure a new splitter is coming. Sounds like GM stopped taking orders on them again.

Damn I wanted one too!

12-01-2015, 06:11 PM	#30
bybcous Drives: 2016 Hyper Blue 1SS Join Date: Jul 2015 Location: hampton roads Posts: 2,763	Hopefully, my splitter ships on an floating cloud and not broken during this busy holiday season. __________________ 1ss/Auto-Hyper Blue acs carbon flash spoiler, bmr springs, gm clear tails. Texas speed cam, 223/227 .635/.635 116 LSA, Kooks Long Tube Headers with green cats, MSD Atomic Air Force Intake, CAI Cold Air Intake, QTP cutouts. 503 hp Best so far 11.5 at 123 with a 1.83 60ft. BMR lower and upper trailing arms and upper control arms,E85 DELIVERED 12/29/15 http://youtube.com/bybcous " no talking only racing on my youtube"

12-01-2015, 06:17 PM	#31
bybcous Drives: 2016 Hyper Blue 1SS Join Date: Jul 2015 Location: hampton roads Posts: 2,763	could you tell if the hole for the pop rivets were already drilled? __________________ 1ss/Auto-Hyper Blue acs carbon flash spoiler, bmr springs, gm clear tails. Texas speed cam, 223/227 .635/.635 116 LSA, Kooks Long Tube Headers with green cats, MSD Atomic Air Force Intake, CAI Cold Air Intake, QTP cutouts. 503 hp Best so far 11.5 at 123 with a 1.83 60ft. BMR lower and upper trailing arms and upper control arms,E85 DELIVERED 12/29/15 http://youtube.com/bybcous " no talking only racing on my youtube"

12-02-2015, 04:28 PM	#33
bybcous Drives: 2016 Hyper Blue 1SS Join Date: Jul 2015 Location: hampton roads Posts: 2,763	Everything arrived in perfect condition from maureen at rodgers chevrolet for 380 cheaper than what my dealer wanted for the splitter without the freebies. There are alot of towels, did not count and arrived 1 day after shipping Attached Images __________________ 1ss/Auto-Hyper Blue acs carbon flash spoiler, bmr springs, gm clear tails. Texas speed cam, 223/227 .635/.635 116 LSA, Kooks Long Tube Headers with green cats, MSD Atomic Air Force Intake, CAI Cold Air Intake, QTP cutouts. 503 hp Best so far 11.5 at 123 with a 1.83 60ft. BMR lower and upper trailing arms and upper control arms,E85 DELIVERED 12/29/15 http://youtube.com/bybcous " no talking only racing on my youtube"

12-02-2015, 06:05 PM	#36
lDejavul Drives: Camaro SS Join Date: Sep 2015 Location: Oklahoma Posts: 621 View My Garage	Bybcous, do you have to do any drilling or cutting or need any special tools to install it? __________________ Adrenaline Red 20" 5 Spoke Black Black Side Spear Dual Mode Exhaust MRC Splash Guards 1G1FG1R74G0124089

12-04-2015, 05:13 PM	#39
Tr6 The Dogfather Drives: #1 off the line for a customer. '16 Join Date: Oct 2015 Location: Andover, KS Posts: 2,621	3rd time is the charm Sledge? __________________ 2SS, Garnet Red with Adrenalin red, NPP, MRC M6 coupe #33 off the line #1 order for Customer. Build thread HERE! Story of my delivery HERE!

12-02-2015, 04:29 PM	#34
brutusvk Drives: future 2016 SS Join Date: Sep 2015 Location: Glendale, AZ Posts: 847	Guess I will be ordering from them. Not sure my dealer is getting ANY more of my money. lol

12-02-2015, 05:37 PM	#35
Chevrolet Customer Svc Drives: GM Vehicles Join Date: Jun 2010 Location: Michigan Posts: 9,328	Hello Sledgehammer70, We truly regret seeing the front splitter you ordered arrived at the dealership damaged twice. We've located your case within our system and see your agent has been actively communicating with your dealer to get this addressed. Please feel free to send us a private message verifying your VIN or case number if you'd like to discuss things further. Bybcous, Thanks for providing an update regarding your order. We're happy to hear the splitter arrived in perfect condition. If you additional feedback or inquiries in the future, we encourage you to reach out via private message. Everyone else, If you're experiencing any difficulties or need assistance, please don't hesitate to contact us. We're here if you need us and are happy provide as much support as possible. Kind Regards, Eddie A. Chevrolet Customer Care

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